Illinois Department of Healthcare and Family Services (HFS)

The Illinois Department of Healthcare and Family Services (HFS) is responsible for providing healthcare coverage for adults and children who qualify for Medicaid and for providing Child Support Services to help ensure that Illinois children receive financial support from both parents. The agency is organized into two major divisions: Medical Programs and Child Support Services. In addition, the Office of Inspector General is maintained within the agency but functions as a separate, independent entity reporting directly to the governor’s office.

In addition to healthcare services, HFS plays a vital role in supporting families through its child support enforcement program, helping parents secure financial resources for their children’s well-being. The agency is committed to customer-focused solutions, streamlining processes, and leveraging technology to enhance service delivery. By fostering collaboration with healthcare providers, community organizations, and policymakers, HFS remains a cornerstone of Illinois’ commitment to promoting health, stability, and economic security for its residents.